Hhbd app's
Privacy Policy

Hhbd app collects certain information to deliver the highest quality gaming experience. This data collection is fully transparent and used solely to improve our services.

Information Collected at Registration:

• Full Name & Date of Birth (for age verification)
• Mobile number and email address
• Residential address and district
• Preferred Payment Method

Information collected during KYC verification:

• National ID (NID) or Passport Copy
• Selfie or face verification photo
• Bank account or mobile banking details

Automatically Collected Information:

• IP Address & Device Information
• Browser type and operating system
• Time Spent on the Platform & Gaming History
• Login timestamps and location data

Hhbd app uses collected data only for the purposes listed below. Your information is never used for anything else without your consent.

Hhbd app uses cookies and similar tracking technologies on its website and app. These help improve your experience and ensure the platform functions properly.

Cookie Types:

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: For analyzing website speed and performance. You can opt out at any time.
• Functionality Cookies: To remember your language preference and personalized settings.
• Analytics Cookies: For traffic analysis via Google Analytics. Data is collected in anonymized form.

You can manage or delete cookies at any time through your browser settings. Note that disabling certain cookies may limit some features of hhbd app.

Hhbd app never sells your personal information or shares it with third parties for advertising purposes. Your data may only be shared in the specific circumstances listed below:

• Payment Processors: Information required to process transactions via bKash, Nagad, Rocket, or card payments.
• KYC Verification Service: With authorized verification agencies for identity confirmation.
• Legal Authorities: In response to lawful requests from government authorities under Bangladeshi law.
• Fraud Prevention: To protect your account in partnership with cybersecurity agencies.
• Business Succession: In the event of a merger or acquisition involving hhbd app, though the new owner will also be bound by this policy.

Your explicit consent will be obtained before sharing your data with any third party not listed here.

Hhbd app uses industry-leading security technology to protect your data. Our servers are hosted in secure data centers across Bangladesh and the Asia-Pacific region.

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• AES-256 Database Encryption: All stored data is protected with the highest level of encryption.
• Two-Factor Authentication (2FA): An extra layer of security for account login.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Firewall & DDoS Protection: Unauthorized access is completely blocked.

Data Retention Period: All data is retained for as long as your account remains active. After account closure, certain information may be kept for up to 5 years as required by legal obligations.

Hhbd app believes every member should have full control over their own data. You have the following rights:

The hhbd app platform integrates certain third-party services, such as payment gateways and KYC verification providers. These services have their own privacy policies.

• Hhbd app only works with trusted, regulated third-party service providers.
• Every third-party provider is required to comply with hhbd app's privacy standards.
• Hhbd app's Privacy Policy does not apply once you navigate to a third-party website or app.
• Members are advised to carefully review the privacy policy of any third-party service they use.

Hhbd app strictly does not collect data from or provide services to anyone under 18. Date of birth verification is mandatory at registration.

If a minor is found to be using the hhbd app, their account will be immediately suspended and all associated data will be deleted. Parents or guardians who suspect underage account activity are encouraged to report it to our support team.

All financial transactions on hhbd app are fully secure. We comply with PCI-DSS (Payment Card Industry Data Security Standard).

• All mobile banking transactions — including bKash, Nagad, and Rocket — are encrypted.
• For card payments, only the last four digits are stored.
• OTP or PIN verification is mandatory for every transaction.
• Suspicious transactions are automatically blocked and the member is notified.
• Additional identity verification is required at the time of withdrawal.

Hhbd app reserves the right to update this privacy policy as needed. When significant changes are made:

• A notification will be sent to your registered email or mobile number.
• You will be notified via a banner or pop-up on the website.
• The date of any changes will be updated at the top of this page.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with the latest policy.

For any questions, concerns, or complaints regarding our Privacy Policy, please contact hhbd app's dedicated privacy team:

• Email: [email protected]
• Support Hours: 7 days a week, 9:00 AM to 11:00 PM
• Response Time: Responses provided within 72 business hours

If your complaint remains unresolved, you have the right to escalate it to the relevant regulatory authority in Bangladesh.